Partnership
Through collective impact, FNC embraces our responsibility to be a leader in bringing together diverse stakeholders to partner through issue-focused, impact-driven collaboration toward the transformation of systems that, as a result, will produce thriving communities.
The Three I’s – Intensity, Integrity, and Intelligence
Honesty, combined with ethical and principled behaviors is the basis of our work. We convey this through mutual trust and respect for our customers and our peers.
Shared Leadership
We believe that leadership comes from all levels. Our commitment to provide continual learning, individual growth and professional development reflects our belief in the value of our staff, member agencies and their respective teams. We value the input of our staff and the management and direct service professionals of our member agencies.
Collaboration
We understand the interdependence of FNC and its member agencies and actively seek to strengthen those relationships and to forge new partnerships with others to achieve our common goals. We are committed to the sharing of information, energy and resources with each other. We celebrate the diversity of our partners and our neighborhoods.
Advocacy
FNC understands its role as an advocate for the neighborhoods and those who serve those neighborhoods. We seek to provide a platform where our unified voice informs public policy, funding, philanthropy and law.
Intentional Innovation
We encourage and support innovative ideas, visions and dreams of all levels of leadership, staff and volunteers of our partnering agencies. We are committed to provide opportunities for creativity and will provide a structure to seek ways to initiate those innovations through funding and other support.
Customer Service
FNC believes that customer service must be the core of all that we do. We will provide our partnering agencies and constituencies with seamless services that are creative, accessible, resourceful, respectful, courteous, and reliable.
Performance
All of our commitments and principles are reflected in the quality of our performance. We are a performance-driven agency, managed through metrics and measures that inform our continual improvement.